Human Resources Coordinator

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Location

Cambridge, ENG

Salary

31.326k/year - 35.608k/year

Job Type

Locum / Interim

HR Case Management Coordinator

FTC until August 2027

Salary: £31,326 - £35,608 per annum

Hybrid

Responsible to: HR Case Manager

Essential: HR administration experience and strong organisational skills

Location: Central Cambridge

An exciting opportunity has arisen for an experienced HR administrator to join the Human Resources Division as an HR Case Management Coordinator within the University of Cambridge.

This role provides an excellent opportunity to develop specialist experience within employee relations and case management, supporting HR Case Managers with complex and sensitive matters including disciplinaries, grievances and employment tribunals.

The Opportunity

You will provide comprehensive coordination and administrative support across a range of sensitive HR cases, working closely with HR Case Managers and colleagues across the University.

The role will involve preparing correspondence and documentation, maintaining accurate case records, organising meetings, taking minutes, coordinating training and supporting SAR and FOI requests. You will also provide clear and accurate information to managers, employees and Trade Union representatives, escalating complex matters to HR Case Managers where appropriate.

This is an excellent opportunity for an HR professional looking to broaden their experience in employee relations, employment law and HR case management, while developing the specialist knowledge and skills required for potential future progression into HR Case Management roles.

You will also support the promotion and administration of the University’s HR Mediation Service, contribute to continuous improvement across case management processes and build strong relationships with stakeholders at all levels.

Requirements

Relevant HR administrative experience, including experience using Outlook, Word and Excel
Experience dealing with general HR queries
Excellent interpersonal and communication skills
Strong organisational skills, with the ability to prioritise and manage multiple deadlines
First-class attention to detail and accuracy
Ability to work independently and as part of a team
Experience taking accurate notes or minutes at meetings
Experience coordinating meetings and maintaining databases
Ability to handle confidential and sensitive information with discretion, integrity and diplomacy
Strong problem-solving skills and the ability to identify and propose solutions
Resilience and the ability to work effectively under pressure
Good general education to A Level/NVQ Level 3 standard or equivalent experience

Desirable

Associate CIPD membership or commitment to studying towards relevant CIPD membership
Knowledge of relevant HR policies, procedures and systems
Experience within an employee relations or case management environment
Knowledge of employment law and HR best practice
Experience collecting, analysing and interpreting data

Key Competencies

Commitment to equality, diversity and inclusion
Strong achievement and results focus
Excellent communication and interpersonal skills
Ability to support innovation and continuous improvement
Effective negotiation and influencing skills
Strong relationship-building capabilities
Ability to work collaboratively and build positive stakeholder relationships
Strategic awareness and ability to contribute to wider HR objectives

Benefits

36 days annual leave, inclusive of public holidays
Excellent pension – automatic enrolment into the University’s Contributory Pension Scheme
Additional 2.5% salary supplement
Hybrid and flexible working opportunities
Financial, travel, health and wellbeing benefits
Extensive learning and professional development opportunities
Access to LinkedIn Learning and University development programmes
Family-friendly policies and childcare support
Relocation and accommodation support, subject to eligibility
Opportunities to develop specialist experience within a world-leading university